privacy policy
terms and conditions
Privacy policy:
Grave Hall Nursery ltd protects privacy and personal data of all our employers, parents, childrens and customers (including visitors of this website). We protect our systems as well all data we keep.
COOKIES SETTINGS
Cookies help us better know our website visitors:
- Estimate website peak times.
- Store information about your preferences.
- Speed up loading times.
- Recognize website visitor when a visitor visits our website again.
- Estimate how often one cutomers visits our website.
You can force your browser not to save cookies on your computer that way you can prevent any cookies to be to identify yourself (uniquely).
By using our website you consent to the proceessing of data collected about you in any manner and for the purpose described here.
How to control cookies you can refer to https://www.aboutcookies.org/
What cookies are
"Cookies" are text files placed on your computer to help the website analyze how visitors use the site. The information generated by the cookie about your
Cookies we use
Cookie name |
Description |
Expiry time |
session |
Uniquely traks logged in in user. |
1 day - 365 days (depending on a user) |
ASP.NET_SessionId |
SessionId that .NET Manages for maintaining session |
End of browser session |
__CookieConsent |
Save your consent choise. |
365 days. |
APISID, HSID, NID, SAPISID, SIDCC, SID, SSID, DV |
These Google cookies store on your computer in order to remain connected to your Google account when visiting its services again. As long as you remain with this active session and use plugins on other websites like ours, Google will use these cookies to improve your user experience. |
2 years |
__Secure-3PAPISID |
These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. |
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__Secure-3PSID |
These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. |
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__Secure-3PSIDCC |
These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. |
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Google "Cookies"
We use Google maps to display our location as well easily guide customers to our location. Google maps (Google, Inc. "Google") uses some Google "cookies". "Cookies" are text files placed on your computer to help the website analyze how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this website. By using our website that uses Google Analytics, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Data we collect
We collect data about your server’s (your computers) internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, consist of multiple numbers separated by "." or ":", that’s usually automatically assigned to your computer by your internet service provider whenever you’re on the internet. When you request pages from an Grove Hall Nursery ltd site, our servers may log your IP Address and sometimes your domain name. Our servers may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on our sites; the website you visit after our sites; the link you click on; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on our sites or a referral site; and other web usage activity and data logged by our web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our sites. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider. Any or all of activities with regard to our site usage information may be performed on our behalf by our services providers.
How to disable cookies in your browser
Internet Explorer
Delete existing cookies:
In Internet Explorer → select the Tools button → Internet Options → General tab (selected by default) → Browsing history (section) → Delete → check Cookies (only check what you want to delete) → Delete
Block or allow cookies
In Internet Explorer → select the Tools button, → Internet options, → Privacy tab → Settings → Advanced → choose whether you want to accept, block, or be prompted for first-party and third-party cookies.
Firefox
To prevent new cookies from being installed
To delete existing cookies
Google Chrome
To prevent new cookies from being installed and delete existing cookies
Safari
To prevent new cookies from being installed and delete existing cookies
RIGHT TO MODIFY POLICY
Grove Hall Nursery-ltd reserves the right to amend, modify or discontinue this Policy at any time, for any reason.
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The Nursery: Grove Hall Nursery Ltd is an independent private day nursery for children aged 5 months to 5 years. The Principal is responsible for all aspects of the Nursery and delegates certain duties to members of staff.
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Admission: Parents seeking a place for their child are asked to complete a Registration Form. Children will be considered for a place in the order in which their names were registered. However, priority will be given to children progressing through the Nursery, siblings, and those suitable for full-time attendance. Admission is at the discretion of the Principal following a satisfactory interview with the parents and the child. We do not discriminate unfairly on grounds of sex, race, or religion. At present, we have limited facilities for children with disabilities or special educational needs.
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Offer of a Place: A legally binding contract is formed on the basis of these Conditions of Admission when we offer you a place for your child and you accept that offer. It is a condition of acceptance that a non-refundable registration fee is paid.
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Education and Welfare: We will do all that is reasonable to safeguard and promote your child’s welfare, providing education and pastoral care to at least the standard required by law and, in many cases, to a much higher standard. We will respect your child’s human rights and freedoms, which must, however, be balanced with the needs and rules of our Nursery community and the rights of others.
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Disclosures: We must be informed in confidence of any known medical condition, health problem, allergy, or suspected learning difficulty affecting your child. We must also be notified of any family history of learning difficulties and any family circumstances or Court Order that may affect your child while in our care.
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Fees: Nursery fees must be paid by the 15th of each month. A late payment penalty charge will apply to overdue fees. “Fees” include all sums owed to the Nursery, including fees in lieu of notice if incurred, and must be paid promptly and in full. Additional charges for outings and special activities must also be paid in full. A child may be excluded from the Nursery if fees remain unpaid. Grove Hall Nursery Ltd reserves the right to apply discretionary penalty fees for late or unpaid balances. No remission of fees will be made for absence due to sickness or any other reason, except at the sole discretion of the Principal. Fees also apply during festive and national holidays.
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Fee increases: Fees are subject to reasonable increases, usually once per year, with or without three months’ notice. We will always endeavour to provide as much notice as possible.
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Second child discount: If a parent has two children attending Grove Hall Nursery Ltd, a 10% discount applies to the nursery fees for the second child, provided both children attend at least three days per week.
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Canteen: The Nursery offers an optional canteen service. This service is not included in the standard nursery fees. For information regarding canteen application and current fees, please contact Nursery Management directly.
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Changes to child’s attendance:
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Parents may change their child’s attendance once per year.
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For reduction in days, a two-month notice is required in writing or by email.
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For increased attendance, one month’s notice is required in writing or by email.
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Any agreed change must take effect from the 1st of the month.
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Children absent for over three consecutive months will lose their place and be returned to the waiting list.
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Grove Hall Nursery Ltd offers the opportunity to apply for a 50% holiday fee discount once per year. Each family is entitled to one application per calendar year for this discount. To be eligible, you must provide two months’ written notice before the planned absence. The discount applies to holidays lasting 30 consecutive days and is valid only for the calendar month during which the holiday occurs, even if your child is away for longer.
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Withdrawal from the Nursery: Two months’ written notice must be given prior to withdrawing a child from the Nursery. No other form of notice is valid. All outstanding fees must be paid in full before withdrawal. Termination of attendance is effective at the end of the calendar month. Any other withdrawal date is subject to the discretion of the Principal.
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Removal: The Principal reserves the right to request the removal of a child if, in the Principal’s opinion, it is in the best interests of the Nursery or the child. Parents will be consulted before such action. This may arise due to serious misconduct by the child or parents or if the child requires support the Nursery is unable to provide.
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Emergency Treatment: By enrolling, you authorise the Principal and Manager to give consent for emergency medical treatment or procedures certified by a medical practitioner, if you cannot be contacted in time and such actions are necessary for your child’s safety.
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Confidential Information: We may disclose confidential information on a need-to-know basis, internally or externally, if it relates to your child’s health, safety, or welfare.
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Photographs: The Nursery may use images of children on its private website, which is accessible only to current parents with their child’s account. We do not publish names or home addresses without parental consent. We don’t publish children picture in any social platform.
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Concerns/Complaints: Unresolved concerns must be submitted in writing to the Principal. A copy of the current Complaints Procedure is available upon request.
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Liability and Insurance: Except in cases of legal negligence or wrongdoing on our part, we are not responsible for personal injury, loss, or damage to property. Parents are responsible for insuring their child’s belongings. These terms do not affect your statutory rights.
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Website: The Nursery website is not a contractual document. While we aim to ensure its accuracy, parents should seek written confirmation from the Principal before relying on any information in the contract.
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General Provisions: No act of forbearance or failure to enforce rights will waive the Nursery’s contractual rights. The proper law of this contract and the forum for resolving disputes shall be England.
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Sickness: If your child has an infectious illness (e.g., sickness or diarrhoea), they must not return to the Nursery until they have been symptom-free for at least 48 hours. We notify all parents of confirmed contagious infections within the Nursery. We thoroughly clean and sterilise all relevant areas and equipment. We require your cooperation in keeping unwell children at home to prevent spread. The manager on duty has the right to refuse admission to any child deemed unwell. This decision is final and non-negotiable.
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