The Nursery: Grove Hall Nursery Ltd is an independent private day nursery for children aged 5 month to 5 years old. The Principal is responsible for all aspects of the Nursery and delegates certain duties to members of staff.

Admission: Parents seeking a place for their child are asked to complete a Registration Form. Children will be considered for a place in the order in which their names were registered but priority will be given to children who will progress through the Nursery, siblings and children who are suitable for full time attendance. Admission will be at the discretion of the Principal following a satisfactory interview with the parents and the child. We do not discriminate unfairly on grounds of sex, race or religion. At present we have limited facilities for children who have a disability or special educational needs.

Offer of a Place: A legally binding contract is made on the basis of these Conditions of Admission when we offer you a place for your child and you accept that offer. It is a condition of acceptance that there is a non-refundable entrance fee.

Education and Welfare: We will do all that is reasonable to safeguard and promote your child’s welfare and will provide education and pastoral care to at least the standard required by law and often to a much higher standard. We will respect your child’s human rights and freedoms which must, however, be balanced with the needs and rules of our Nursery community and the rights and freedoms of others.

Disclosures: We need to be told in confidence of any known medical condition, health problem, allergy or suspected learning difficulty affecting your child. We also need to be told of any family history of a learning difficulty and any family circumstances or Court Order which may affect your child while in our care.

Fees: Nursery fees are payable by the 15th of each month or a late payment penalty charge will incur. “Fees” mean all sums due and owing to the Nursery (including fees in lieu of notice if incurred) at any time and must be paid promptly and by the due date. Extras including outings and special activities must be paid in full. A child may be excluded from the Nursery at any time when fees are unpaid. Grove Hall Nursery Ltd reserves the right to charge a discretionary penalty fee for late or unpaid fees. No remission of fees will be made for absence due to sickness or any other cause except at the sole discretion of the Principal. Fees also apply for festive and national holidays.

Fee increases: Fees are subject to reasonable increase from time to time (normally once per year) with or without three months’ notice, although we will always try to give you as much notice as possible.

Second child discount: If a parent has two children attending Grove Hall Nursery Ltd, a 10% discount is available on the nursery fees for the second child attending Grove Hall Nursery Ltd (however this only applies to children who are attending 3 days or more).

Changes to Child’s Attendance: parents are permitted to change their child’s attendance once a year, in the case of reducing we require two months' notice period by email or in writing. This change of attendance must be in effect two months prior to the holiday discount being applicable. In the case of parents wishing to increase their child’s attendance a notice of one month is required by written or email.

1. Any change of attendance will be considered.

2. Any change of attendance that is agreed will have to start the 1st of the month.

3. Over three months break, no place is kept and the child returns to the waiting list.

4. You can apply for 50% discount holiday once a year on the condition that you give two month notice prior to holiday. This is valid for holidays of 30 consecutive days only.

Withdrawal from the Nursery: Two months’ written notice must be given before a child is withdrawn from the Nursery. No other notice is valid. Before a child is withdrawn from the Nursery all outstanding fees must be paid in full.

Removal: The Principal has the right to ask you to remove your child from the Nursery if, in the opinion of the Principal, removal is necessary in the interests of either the Nursery or the child. We will consult with parents before making this requirement but it could arise for example on the grounds of the child’s or a parent’s serious misconduct or if the child has learning difficulties requiring assistance that we are unable to provide.

Emergency Treatment: It is a condition of your child’s attendance that the Principal and Manager has full authority to give consent, if you cannot be contacted in time, to the carrying out of any emergency medical treatments or procedures which are certified by a medical practitioner to be necessary for your child’s safety.

Confidential Information: It is a condition of your child’s attendance that we may disclose on a “need-to-know” basis within or outside the Nursery any confidential information or circumstances which may have a bearing on your child’s health, safety and welfare.

Photographs: The Nursery includes some photographs or images of the children in our care on the Nursery’s website which only current parents can view. We would not disclose the name or home address of a child without the Parents' consent.

Concerns/Complaints: The Principal must be informed immediately and in writing of any concern or complaint which has not been resolved informally to your satisfaction respecting the progress or care of your child. A copy of the Nursery's current Complaints Procedure will be supplied on request.

Liability and Insurance: Except in a case of legal negligence or other wrongdoing on our part, we do not accept responsibility for personal injury or loss or damage to property from any cause. Parents are responsible for arranging insurance to cover the belongings of their children. Nothing in these conditions affects your statutory rights.

Website: The Nursery website is not a part of the contract between the Nursery and parents. Although we believe the contents to be correct, parents must seek written confirmation from the Principal of any matter on which they wish to place specific reliance before entering this contract.

General provisions: No act of forbearance or non-enforcement will waive the Nursery’s contractual rights. The Proper law of this Contract and the forum for resolving disputes shall be England.

Sickness: Should your child have an infectious disease, such as sickness and/or diarrhoea, they must not return to the nursery until they have been clear for at least 48 hours. We inform all parents if there is a contagious infection identified in the nursery, to enable them to spot the early signs of this illness. We thoroughly clean and sterilise all equipment and resources that may have come into contact with a contagious child to reduce the spread of infection, but this will only be effective if you work with us and keep your child away during the infectious period. We have the right to refuse admission to a child who is unwell. This decision will be taken by the manager on duty and is non-negotiable.